Mohak Garg
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Company Project
Aug 2022 – Aug 2025

SaaS Submissions Platform

End-to-end product ownership for aviation workflow platform serving 50+ stakeholders.

Product Analyst — Discovery, PRDs, Sprint Planning, Metrics & Iteration

Jira
Confluence
Figma
SQL
Agile/Scrum
Tableau
+15%
Sprint goal completion
-30%
Requirement turnaround
100%
On-time delivery
50+
Stakeholders served
The Problem

Aviation teams struggled with manual, error-prone submission workflows for intake, review, and approval processes, leading to delays and miscommunication across 50+ internal and external stakeholders.

The Solution

Owned the complete product lifecycle for a SaaS Submissions Platform—driving discovery through stakeholder interviews, translating operational pain points into PRDs and user stories, and managing Agile delivery from ideation to launch.

Screenshots

Submissions Dashboard
Submissions Dashboard
Workflow Management
Workflow Management

Case Study

Context
  • Aviation teams across 50+ stakeholders struggled with fragmented, manual submission workflows.
  • Existing processes involved email chains, spreadsheets, and disconnected tools causing delays and errors.
  • Stakeholders needed a unified platform to streamline intake, review, and approval processes.
Decision
  • Own end-to-end product lifecycle from discovery through launch and iteration.
  • Prioritize stakeholder interviews to uncover pain points before writing requirements.
  • Implement Agile/Scrum methodology with clear sprint goals and success metrics.
Execution
  • Led product discovery through 30+ stakeholder interviews across aviation operations teams.
  • Translated pain points into detailed PRDs, user stories, and a prioritized backlog.
  • Managed sprint planning and reviews, ensuring alignment between engineering and business needs.
  • Defined OKRs and success metrics to track product health and inform prioritization decisions.
  • Owned UAT, release validation, and post-launch analysis to continuously improve product quality.
Outcome
  • Improved sprint goal completion rate by 15% through better requirement clarity.
  • Reduced requirement turnaround time by 30% with streamlined discovery process.
  • Achieved 100% on-time delivery across all major releases.
  • Platform now serves 50+ stakeholders with unified submission workflows.
Learnings
  • Stakeholder alignment early in discovery prevents scope creep and rework later.
  • Clear success metrics make prioritization decisions defensible and data-driven.
  • Continuous feedback loops between UAT and development accelerate quality improvements.